Privacy Policy

Effective Date: August 30, 2024

Introduction Welcome to Merge Stream, a leading provider of business solutions including Point-of-Sale (POS) systems, Customer Relationship Management (CRM) software, and more. At Merge Stream, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Data Collection We collect various types of information to provide and improve our services to you:
- Personal Information: This includes your name, email address, phone number, and payment details.
- Transactional Data: Information related to your purchase history, payment methods, and services you use.
- Usage Data: We collect data on how you interact with our services, including log files, cookies, and tracking technologies to monitor site activity.

2. Data Usage The data we collect is used for the following purposes:
- Service Delivery: To provide and maintain our services, including processing transactions and managing accounts.
- Customer Support: To assist you with any issues or inquiries you may have.
- Marketing and Communications: To send you promotional materials and updates about our services, with your consent.
- Analytics and Improvements: To analyze usage patterns and improve the functionality of our services.

3. Data Storage and Security We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your data is stored on secure servers with encryption protocols and is only accessible by authorized personnel.

4. User Rights You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Correct Your Data: Update or correct any inaccuracies in your personal information.
- Delete Your Data: Request the deletion of your personal information under certain conditions.
- Opt-Out: Unsubscribe from marketing communications at any time. To exercise any of these rights, please contact us at privacy@mergestream.com.

5. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how you use our site and provide features such as personalized content and targeted ads. You can manage your cookie preferences through your browser settings.

6. Third-Party Links Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.

7. Changes to the Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page, and where appropriate, we will notify you by email.

8. Contact Information If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:  privacy@mergestream.com