Credit Card Processing in 2025:

The Ultimate Business Guide

  • Author: Jesus Garcia
  • September 22, 2025
  • 13 Min Read
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If you run a small business today, chances are most of your customers expect to pay with a credit or debit card. In fact, more than 80% of U.S. consumers prefer cards or digital wallets over cash and that number is climbing every year. For business owners, this means credit card processing is no longer optional: it’s the backbone of getting paid.

But understanding credit card processing can feel overwhelming. Between interchange fees, processor markups, PCI compliance, chargebacks, and new payment technologies like digital wallets or Buy Now, Pay Later (BNPL), there’s a lot to unpack. And in 2025, the landscape is evolving faster than ever.

This guide was written for small business owners who want clarity. Whether you’re opening your first store, running an e-commerce site, or managing multiple locations, you’ll learn:

Table Of Contents

  • How credit card processing actually works. (step by step, from swipe to settlement).
  • What it really costs to accept cards (and how to avoid hidden fees).
  • The different pricing models (flat rate, interchange-plus, tiered, subscription).
  • How to choose the right processor for your business type and growth goals.
  • What’s changing in 2025 — from contactless payments to stricter compliance rules.
  • Tips to save money and reduce fraud, with real-world examples from small businesses like yours.
  • Why This Facebook Ads Strategy Changes Everything

By the end, you’ll have a complete understanding of credit card processing — plus an action plan you can apply immediately to lower costs, improve checkout experiences, and stay ahead of industry changes.

What Is Credit Card Processing?

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At its core, credit card processing is the behind-the-scenes system that moves money from your customer’s card account into your business bank account. While a purchase looks simple at the checkout — swipe, insert, tap, or type in card details — there’s actually a complex network of players and steps working together in just a few seconds.

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The Key Players in Every Transaction

  • Cardholder – Your customer who uses a credit or debit card to make a purchase.
  • Merchant (You) – The business accepting the card payment.
  • Point of Sale (POS) / Payment Gateway – The technology that securely captures card details and sends them for authorization.
  • Acquiring Bank (Merchant Bank) – The financial institution that works with your processor to deposit funds into your business account.
  • Payment Processor – The company that routes transaction data between the merchant, card networks, and banks.
  • Card Network (Visa, Mastercard, American Express, Discover, etc.) – The “highway” that transfers transaction requests and sets interchange fees.
  • Issuing Bank – The customer’s bank that issued the credit card, responsible for approving or declining the transaction.

Step-by-Step: How a Payment Flows

  •  Authorization
         • Customer presents card (in-person or online).
         • Transaction details are encrypted and sent to the processor.
         • Processor passes details to the card network → issuing bank.
         • Issuing bank checks for funds, fraud, and validity.
         • Transaction is approved or declined in 2–5 seconds
  • Authentication & Clearing
         • Approved transactions are batched at the end of the day.
         • Processor submits them through the card network
         • Issuing banks confirm amounts and obligations
  • 3. Settlement & Funding
         • Funds are transferred from the issuing bank → through the network → to the acquiring bank.
         • The acquiring bank deposits money into your merchant account (usually within 1–3 business days).

Types of Transactions

  • Card-Present (CP) – In-person purchases with a physical card (swipe, dip, tap). Lowest fraud risk, typically lowest fees.
  • Card-Not-Present (CNP) – Online, phone, or keyed-in transactions. Higher fraud risk → higher fees.
  • Contactless & Mobile Wallets – Tap-to-pay with NFC cards or wallets like Apple Pay/Google Pay. Fast, secure, growing rapidly in 2025.
  • Recurring Payments / Subscriptions – Automated billing with stored credentials. Convenient, but requires extra compliance (e.g., tokenization).

How Credit Card Processing Works: A Real-Life Example

Imagine you own a coffee shop in San Antonio. A customer walks in, orders a latte for $5.00, and taps their Visa card on your POS terminal. Here’s what happens in just a few seconds:

  • Tap / Swipe / Insert
         • Your POS securely encrypts the card data and sends it to your payment processor.
  • Processor → Card Network
         • The processor forwards the details to Visa’s network
  • Card Network → Issuing Bank
         • Visa checks with the customer’s issuing bank (say, Chase).
         • Chase verifies:
           o Is the card valid?
           o Does the customer have at least $5 available?
           o Does anything look fraudulent?
  • Approval / Decline
         • If approved, Chase sends a digital “yes” back through Visa → your processor → your POS.
         • Your POS prints “Approved” on the screen in about 2–3 seconds.
  • Batching & Settlement
         • At day’s end, all your approved transactions are sent in a batch file by your processor.
         • The issuing banks move money through the card networks to your acquiring bank.
         • Within 1–2 business days, your bank account shows the $5 (minus fees).

Why this matters: Even though it looks instant, funds don’t truly land in your account until settlement. And every handoff (processor, network, bank) takes a cut — which brings us to the next crucial piece: fees and pricing models.

Credit Card Processing Fees & Pricing Models

For small businesses, the biggest question is usually: “How much will it cost me to accept credit cards?” The answer depends on the type of fees you pay and the pricing model your processor uses.

Types of Fees Every Business Pays

Even though your processor sets your monthly statement, most of the costs actually come from the card networks and banks. Here are the main components:

1. Interchange Fees

  • Set by Visa, Mastercard, Discover, and AmEx.
  • Paid to the issuing bank (your customer’s bank).
  • Varies based on card type (debit, credit, rewards, corporate) and transaction type (in-person vs online).
  • Usually the largest portion of your costs.

2. Assessment Fees

  • Small fixed fees set by the card networks (e.g., Visa, Mastercard).
  • Typically a fraction of a percent per transaction.

3. Processor Markup

  • The fee your payment processor adds on top of interchange + assessment.
  • This is the only part you can really negotiate.

4. Other Possible Fees

  • Monthly or annual account fees
  • PCI compliance fees
  • Chargeback fees
  • Early termination fees
  • Cross-border or international transaction fees

The 4 Common Pricing Models

Flat-Rate

One simple rate for every transaction (e.g., 2.9% + 30¢).

Interchange-Plus (Cost-Plus)

You pay actual interchange + assessment, plus a small markup (e.g., 0.3% + 10¢).

Tiered Pricing

Transactions grouped into “qualified,” “mid-qualified,” and “non-qualified” tiers.

Subscription / Membership

Pay actual interchange + a monthly fee (e.g., $99/mo) and little or no markup.

Flat-Rate

Easy to understand; predictable.

Interchange-Plus (Cost-Plus)

Transparent; often cheapest long-term.

Tiered Pricing

Simple at first glance.

Subscription / Membership

Low per-transaction costs; great for high volume.

Flat-Rate

Often more expensive for high-volume businesses.

Interchange-Plus (Cost-Plus)

Statements are complex; small fees vary by transaction.

Tiered Pricing

Least transparent; hidden markups; unpredictable.

Subscription / Membership

Monthly fee is expensive for low sales.

Flat-Rate

Startups, microbusinesses, very low volume.

Interchange-Plus (Cost-Plus)

Growing businesses, higher volume.

Tiered Pricing

Rarely recommended, but still common with old contracts.

Subscription / Membership

Established businesses with steady $10k+/mo volume.

Processors package these fees differently. Here’s how:

Subscription / Membership

Pay actual interchange + a monthly fee (e.g., $99/mo) and little or no markup.

Low per-transaction costs; great for high volume.

Monthly fee is expensive for low sales.

Established businesses with steady $10k+/mo volume.

Which Model Is Best for Small Businesses?

  • Flat-rate pricing is best if you’re just starting out and want simplicity. Example: A coffee cart processing $5,000/month would likely stick with Square or Stripe’s flat rate until sales grow.
  • Interchange-plus pricing becomes better once you’re processing $10,000+ per month, because small differences in fees add up.
  • Subscription models (like Stax or Payment Depot) can save large businesses hundreds or thousands each month, but the flat monthly fee makes them overkill for very small shops.
  • Tiered pricing is the least business-friendly. It often looks simple but hides big markups. Avoid if possible.

Example: $10,000 in Monthly Sales

Let’s compare how much a business processing $10,000/month might pay under each model (average ticket = $50, ~200 transactions):

Model

Example Rate / Fee

Estimated Monthly Cost

Effective Rate

Flat-Rate

2.9% + 30¢

~$320

~3.2%

Interchange-Plus

1.8% + 0.3% + 10¢

~$240

~2.4%

Tiered

“Qualified” 2.5%, others 3.5%

~$300

2.8–3.5% (varies)

Subscription

Interchange + $99/mo

~$210

~2.1%

Key Takeaway: Choosing the right pricing model can save a small business $1,000+ per year at just $10,000/month in processing volume.

Choosing the Right Credit Card Processor

With so many options on the market, choosing the right processor can be confusing. The “best” solution isn’t always the cheapest—it’s the one that balances cost, transparency, support, and features for your type of business.

What to Look For in a Processor

1. Transparent Pricing

  • Do they clearly show interchange + markup, or do they hide fees in confusing tiered models?

2. Contract Terms

  • Month-to-month or multi-year lock-in? Are there early termination penalties?

3. Hardware & Software

  • Do they provide POS hardware, mobile apps, or e-commerce integrations that fit your needs?

4. Funding Speed

  • How quickly do you get deposits (next-day vs 2–3 days)?

5. Customer Support

  • Can you reach a real person when something goes wrong?

6. Flexibility

  • Do they support modern options like dual pricing, EBT, digital wallets, BNPL, and loyalty programs?

Hidden Fees & Gotchas

Even well-known processors sometimes surprise merchants with costs that aren’t obvious upfront. Here’s what to watch out for:

  • PCI Non-Compliance Fees – If you don’t complete your annual PCI questionnaire, you could get charged $20–$40 per month.
  • Monthly Statement Fees – Some processors tack on $10+ just to “send” your statement
  • Batch Fees – A small fee every time you close out your day.
  • Chargeback Fees – Typically $15–$25 each time a customer disputes a charge.
  • Equipment Leasing – Avoid long-term equipment leases; you’ll pay far more than the terminal’s worth.
  • Rate Creep – Some processors quietly raise your rates over time, betting you won’t notice.

Comparison of Processors (2025 Snapshot)

Square

Flat-Rate (2.9% + 30¢ online / 2.6% + 10¢ in-person)

Stripe

Flat-Rate / Interchange-Plus

Clover

Tiered / Flat-Rate

PayPal / Zettle

Flat-Rate

Merge Stream

Interchange-Plus or Dual Pricing

Square

Easy to start, free POS app, no contracts.

Stripe

Powerful for online payments, developer-friendly.

Clover

All-in-one POS hardware + software.

PayPal / Zettle

Brand trust, easy to add online checkout.

Merge Stream

Transparent rates, dual pricing to offset card fees, support for EBT, integrated loyalty, real-time syncing across devices.

Square

Higher costs as you scale; limited negotiation.

Stripe

Complex for brick & mortar; limited phone support.

Clover

Contracts, equipment leases, limited transparency.

PayPal / Zettle

Higher rates; less control.

Merge Stream

Focused on small-to-mid businesses (not enterprise).

Square

Very small businesses, startups, food trucks.

Stripe

E-commerce, SaaS, tech startups.

Clover

Restaurants, retail with strong POS needs.

PayPal / Zettle

Online sellers, freelancers.

Merge Stream

Grocery stores, liquor stores, meat markets, retail chains, convenience, home improvement.

Why Merge Stream Is Different

Most processors treat small businesses like an afterthought—locking you into long contracts, sneaking in hidden fees, or offering one-size-fits-all solutions. Merge Stream was built for small and mid-sized businesses that want:

  • Lower processing costs with dual pricing (pass card fees to non-cash customers while keeping cash discounts).
  • EBT integration for grocery and convenience stores.
  • All-in-one POS (sales, inventory, employees, loyalty, marketing).
  • Transparent contracts (no early termination, no hidden “junk” fees).
  • Next-day funding to keep your cash flow strong.
  • U.S.-based support from real people, not bots.

For example: On $10,000/month in card sales, a business using a traditional flat-rate processor (2.9% + 30¢) would pay around $320 in fees. With Merge Stream’s dual pricing, that cost can drop close to $0 — putting $3,000+ back in your pocket each year.

How to Apply for a Merchant Account to Start Processing Credit Cards

Before you can accept card payments, you’ll need a merchant account — a special type of bank account that allows funds from card transactions to be deposited into your business account. While companies like Square or PayPal act as aggregators (pooling many small businesses into one shared account), a dedicated merchant account offers more control, faster deposits, and often lower costs as your volume grows.

Steps to Apply for a Merchant Account

1. Choose a Payment Processor or Acquiring Bank

  • Research providers that fit your business model (in-store retail, e-commerce, or mixed).
  • Compare pricing models, contract terms, and support services.
  • Look for features that matter to your business: dual pricing, EBT, loyalty programs, or next-day funding.

2. Gather Required Business Information

Your provider will ask for basic business details to assess risk:

  • Legal business name, DBA (Doing Business As), and EIN (Employer Identification Number)
  • Business license or incorporation documents
  • Bank account information and a voided check
  • Financial statements (sometimes required for higher-risk industries)
  • Average ticket size and estimated monthly sales volume

3. Undergo Risk Review

Banks and processors review your application for risk. They look at:

  • Industry type (some — like travel, firearms, or CBD — are considered “high risk”).
  • Chargeback risk (e-commerce and subscription businesses tend to have more).
  • Credit history of the business owner(s).

Tip: Small, low-risk businesses (like retail stores or restaurants) are often approved quickly, sometimes within 24 hours.

4. Get Approved and Set Up Your Account

Once approved, you’ll receive your merchant ID and account login. Your provider will connect your merchant account to your POS system, payment gateway, or online checkout.

5. Start Processing Payments

You’re now ready to accept cards. From here, your provider will handle authorization, settlement, and funding automatically.

Equipment Needed to Process Credit Cards

Once your merchant account is approved, the next step is making sure you have the right hardware and software to actually accept payments. The equipment you choose depends on whether you run a brick-and-mortar store, a mobile business, or an online shop.

1. Card Readers & Terminals

  • EMV Chip Readers – Required for secure chip transactions. Protects your business from liability on fraudulent card-present purchases.
  • NFC-Enabled Readers – Allow tap-to-pay transactions using contactless cards and mobile wallets like Apple Pay or Google Pay.
  • Mobile Card Readers – Attach to smartphones or tablets for food trucks, pop-ups, and field services.

2. Point of Sale (POS) Systems

  • Combines card acceptance, inventory management, reporting, and employee tracking in one system.
  • Can be countertop (fixed terminal) or portable (tablet-based).
  • Ideal for retailers, grocery, liquor, and restaurants where multiple features matter beyond payments.

3. Virtual Terminals & Payment Gateways

  • Software-based solutions for phone orders, invoices, or recurring payments.
  • Allow you to key in card details securely without physical hardware.
  • Essential for e-commerce businesses and service providers.

4. Receipt Printers & Cash Drawers

  • Many small businesses still need to print itemized receipts and manage cash alongside card payments.
  • Integrated POS bundles often include these peripherals.

Case Study: How Merge Stream Saves Small Businesses Thousands

Let’s revisit our earlier example: a grocery store in Texas processing around $50,000 per month in card transactions.

Scenario 1: Traditional Flat-Rate Processor

  • Average rate: 2.9% + 30¢ per transaction
  • Monthly fees: ≈ $1,450
  • Annual fees: ≈ $17,400

Scenario 2: Merge Stream with Dual Pricing

  • Credit card customers pay a small non-cash adjustment (about 4%)
  • Cash-paying customers keep a discounted price
  • Effective monthly fees: close to $0
  • Annual savings: ≈ $17,000

Impact on the Business

  • Profit margins improved instantly without raising prices on cash-paying customers.
  • Savings reinvested into better inventory and local marketing campaigns.
  • Customer trust increased, because checkout was transparent: cash = discounted price, card = standard price.
  • Store owner reported that after 6 months, they hired two more employees using the money saved on fees.

This is the difference between treating payment processing as a cost center versus turning it into a profit-protection strategy.

With Merge Stream, small businesses get the same technology as Square or Stripe, but with lower costs, dual pricing, and built-in features that matter to grocery stores, liquor stores, meat markets, and convenience retailers.

Security, Compliance & Fraud Prevention

Accepting credit cards isn’t just about convenience — it comes with responsibility. Every transaction carries sensitive data, and small businesses must protect it. In 2025, payment security and compliance are more important than ever, especially as fraudsters target small retailers who may lack strong defenses.

PCI DSS Compliance (The Minimum Standard)

  • What it is: The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements for handling, transmitting, and storing cardholder data.
  • Why it matters: Non-compliance can lead to hefty fines ($5,000–$100,000 per incident) and even losing your ability to process cards.
  • What you need to do as a small business:
         • Complete your annual PCI Self-Assessment Questionnaire (SAQ).
         • Use only PCI-compliant POS hardware and payment gateways. 
         • Ensure your processor encrypts and tokenizes card data.

Merge Stream Advantage: Our system is fully PCI-compliant out of the box, and we guide merchants step-by-step through the SAQ so you never risk “non-compliance fees.”

Data Protection: Encryption & Tokenization

  • Encryption: Card details are scrambled during transmission so hackers can’t read them.
  • Tokenization: Real card numbers are replaced with “tokens” that are useless if stolen.

Together, these technologies drastically reduce your liability as a merchant. Even if someone intercepts your data, it’s unreadable.

Common Types of Payment Fraud

  • Card-Not-Present (CNP) Fraud
         • Online and phone orders where the physical card isn’t used.
         • Rising sharply in e-commerce.
  • Friendly Fraud
         • Customers dispute legitimate charges as “unauthorized” to get refunds.
  • Skimming & Device Tampering
         • Criminals install devices on card readers to capture data.
  • Chargeback Abuse
         • High-risk industries often see fraudulent disputes that cost merchants $15–$25 each plus lost product.

Modern Fraud Prevention Tools

  • EMV Chip Cards: Already standard, much harder to clone than magnetic stripe cards.
  • Contactless Payments & Mobile Wallets: Often more secure thanks to built-in biometric authentication (Face ID, fingerprint).
  • Machine Learning & AI: Processors now flag suspicious transactions in real time.
  • Address Verification (AVS) & CVV Checks: Extra layers for card-not-present sales.
  • 3D Secure 2.0: Adds password-free customer authentication during checkout without killing conversion rates.

How Merge Stream Protects Merchants

  • Built-in fraud detection that learns from transaction history.
  • Chargeback alerts and support to help dispute invalid claims.
  • End-to-end tokenization & encryption on every transaction.
  • Dual pricing compliance — fully aligned with state and card brand rules.
  • Regular software updates so your POS is always security-current.

Result: You can focus on running your business, knowing that every payment is secure, compliant, and backed by real support.

Technologies & Trends in Credit Card Processing (2025 & Beyond)

Credit card processing is evolving faster than ever. Small businesses that stay ahead of these changes will cut costs, reduce fraud, and deliver the smooth checkout experiences customers expect. Here are the biggest trends shaping 2025 and beyond:

1. Contactless Payments Become the Standard

  • Tap-to-pay cards and mobile wallets (Apple Pay, Google Pay, Samsung Pay) are now mainstream.
  • In 2025, over 70% of in-person transactions in the U.S. are expected to be contactless.
  • Why it matters for small business: Faster checkouts, fewer abandoned purchases, and higher customer satisfaction.

Merge Stream POS supports NFC readers out of the box, letting you accept mobile wallets and tap-to-pay without extra steps.

2. Digital Wallets & Super Apps

  • Beyond mobile wallets, apps like PayPal, Cash App, Venmo, and even retailer-specific apps are becoming key payment tools.
  • Younger consumers, especially Gen Z, often carry no physical wallet at all.
  • Impact: Small businesses that don’t accept wallets risk losing sales to competitors that do.

3. Buy Now, Pay Later (BNPL) on the Rise

  • Providers like Affirm, Afterpay, Klarna let customers split payments into installments.
  • Already common online, BNPL is now moving into brick-and-mortar retail.
  • Impact: Businesses can boost ticket sizes and conversion rates by offering flexible payments — but must watch for higher fees and risk of returns.

4. Cross-Border & Multi-Currency Payments

  • Global e-commerce keeps growing. Even small U.S. retailers often serve international customers.
  • Card networks are simplifying multi-currency settlement, but cross-border fees (often 1–3%) still add up.
  • Opportunity: Businesses with online stores should compare processors that specialize in international payments.

5. Regulatory Shifts & Fee Transparency

  • Surcharging & dual pricing (passing card fees to non-cash customers) are becoming more common and legally standardized.
  • Several U.S. states updated laws in 2024–2025, requiring clearer signage and disclosures at checkout.
  • Impact: Businesses must ensure compliance, but the ability to pass fees can mean thousands saved annually.
  • Merge Stream is built with dual pricing compliance already in place.

6. AI & Machine Learning in Fraud Prevention

  • Fraud detection systems now use AI to analyze transaction patterns in real time.
  • Helps reduce false declines while catching fraudulent activity earlier.
  • Especially important for card-not-present (online) sales.

7. Blockchain & Alternative Payments

  • While crypto hasn’t replaced cards, stablecoins and blockchain rails are being explored for faster, cheaper settlement.
  • Expect experiments in 2025–2026, especially in cross-border trade.
  • Small business takeaway: Not essential yet, but worth watching.

Key Takeaway: Small businesses that adopt contactless, wallets, BNPL, and dual pricing will stay competitive. Those who ignore these trends risk higher costs and losing younger, digital-first customers.

Case Studies: Real-World Small Business Examples

Understanding the theory is one thing. Seeing how businesses like yours save money and improve customer experience makes it real. Here are three examples of how credit card processing choices directly impact profitability:

Case Study 1: Grocery Store Eliminates $17,000 in Annual Fees

  • The Challenge: A family-owned grocery store in Texas processed $50,000 per month in card transactions using a flat-rate processor. Their fees averaged $1,450/month ($17,400/year).
  • The Solution: They switched to Merge Stream with Dual Pricing, passing non-cash fees to card customers while keeping cash discounts.
  • The Result:
         
    • Annual savings: ≈ $17,000
         • Hired two extra employees with savings.
         • Customer satisfaction improved because checkout signage was transparent: “Pay cash, get a discount.”

Case Study 2: Liquor Store Improves Cash Flow with Faster Funding

  • The Challenge: A liquor store was frustrated by 3–4 day delays in getting deposits from their old processor. This tied up thousands in weekend sales.
  • The Solution: With Merge Stream, they enabled next-day funding.
  • The Result:
         • Cash flow smoothed out.
         • The owner reinvested in inventory without waiting for deposits.
         • No more weekend bottlenecks.

Case Study 3: Meat Market Reduces Chargebacks with Better Security

  • The Challenge: A local meat market saw an increase in friendly fraud chargebacks from online orders (customers claiming they didn’t authorize purchases).
  • The Solution: Merge Stream added AVS checks, CVV verification, and tokenization.
  • The Result:
         • Chargebacks reduced by 40% within 6 months.
         • Savings on chargeback fees alone exceeded $3,000/year.
         • Owner gained peace of mind knowing transactions were better protected.

Why These Stories Matter

Credit card processing isn’t just a line-item cost — it’s a business strategy. By choosing the right partner and pricing model, small businesses can:

  • Save thousands per year in fees
  • Improve cash flow and liquidity
  • Strengthen customer trust and loyalty
  • Protect against fraud and chargebacks

With Merge Stream, the technology and support are tailored to small business realities — not enterprise giants.

Conclusion

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Summary of Key Takeaways

  • Credit card processing involves multiple players (merchant, processor, banks, networks).
  • Fees come from interchange + assessment + processor markup.
  • Choosing the right pricing model can save small businesses thousands per year.
  • Security and compliance (PCI DSS, tokenization, encryption) are non-negotiable.
  • Trends like contactless, digital wallets, BNPL, and dual pricing are reshaping 2025.

What’s Changing Fast

  • Contactless and mobile wallet usage is skyrocketing.
  • Dual pricing and surcharging are becoming more accepted and regulated.
  • Fraud prevention is shifting to AI-driven tools.
  • Small businesses now have more negotiating power with processors than ever before.

30-Day Action Plan for Small Businesses

  • Week 1: Review your last 3 merchant statements. Calculate your effective processing rate (% of total sales).
  • Week 2: Identify hidden fees (PCI, batch, statement, etc.).
  • Week 3: Compare providers and pricing models. Get at least two quotes.
  • Week 4: Run a test month with a transparent provider like Merge Stream to measure savings and checkout improvements.

By following this simple plan, most small businesses can save hundreds to thousands per year, improve cash flow, and deliver a better customer experience.

Frequently Asked Questions (FAQ)

1. What’s the difference between interchange-plus and flat-rate pricing?
  • Flat-rate: One simple fee per transaction (e.g., 2.9% + 30¢). Easy to understand but often more expensive for higher-volume businesses.
  • Interchange-plus: Actual card network fees + a processor markup. More transparent and usually cheaper for businesses processing $10,000+/month.
2. Do I need a merchant account to accept credit cards?

Yes. A merchant account is a special bank account that allows funds from card payments to be deposited. Some providers (like Square or PayPal) bundle this behind the scenes, while others (like Merge Stream) provide dedicated merchant accounts for more control and faster deposits.

3. Can I surcharge customers who pay with credit cards?

Yes, but with restrictions:

  • Maximum surcharge: 4%
  • Must post clear signage at checkout
  • Debit/prepaid cards cannot be surcharged
         - Merge Stream uses dual pricing (cash discount vs card price), which is fully compliant and more customer-friendly.
4. How long does it take to receive funds (settlement)?
  • Standard: 1–3 business days
  • Premium: Some processors offer same-day or next-day funding
         - Merge Stream provides next-day funding to keep your cash flow smooth.
5. What happens if a customer disputes a charge (chargeback)?
  • The customer’s bank reverses the payment while investigating.
  • You must provide proof (receipt, delivery records, etc.).
  • If you lose, you refund the amount plus a $15–$25 fee.
         - Merge Stream offers chargeback alerts & support to help reduce losses.
6. Are international credit cards more expensive to process?

Yes. Cross-border transactions often include:

  • Higher interchange fees
  • Currency conversion fees
  • Network surcharges (1–3%)
7. What security standards should my business follow?

Every business that accepts cards must follow PCI DSS (Payment Card Industry Data Security Standard). At minimum:

  • Use PCI-compliant POS hardware/software
  • Encrypt and tokenize all transactions
  • Complete your annual self-assessment questionnaire (SAQ)
8. What’s the difference between card-present and card-not-present transactions?
  • Card-present (CP): Customer taps, dips, or swipes at checkout. Lower risk = lower fees.
  • Card-not-present (CNP): Online, phone, or keyed-in transactions. Higher fraud risk = higher fees.
9. Can small businesses negotiate credit card processing rates?

Yes. While interchange is non-negotiable (set by Visa/Mastercard), you can negotiate your processor markup, contract terms, and monthly fees. Processors like Merge Stream are transparent and allow tailored pricing models.

10. What hidden fees should I watch out for?
  • PCI non-compliance fees
  • Monthly statement or account fees
  • Early termination penalties
  • Batch fees (per daily settlement)
  • Equipment leasing costs
         - Merge Stream has no hidden fees or long-term contracts.

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